Responsible Gaming
at ad44
ad44 is committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. We believe that gambling should always be a form of entertainment — never a source of financial stress or harm. This page outlines the tools, resources, and safeguards we have in place to help you stay in control.
We Take Responsible Gaming Seriously
At ad44, player wellbeing is not a footnote — it is a core part of how we operate. We serve players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and the rest of Bangladesh, and we understand that gambling, if not approached carefully, can lead to harm. That is why we have invested in a comprehensive suite of responsible gaming tools designed to keep every ad44 player in control of their experience.
Our responsible gaming programme is built on four pillars: prevention, awareness, intervention, and support. Whether you are a casual player enjoying the BPL cricket season or a regular slots enthusiast, the same protections apply to you. We encourage all players to approach gambling as entertainment with a fixed budget — not as a way to earn money or recover financial losses.
Important: ad44 is strictly for adults aged 21 and above. Age verification is mandatory for all accounts, and any account found to belong to a person under 21 will be immediately suspended and all associated funds returned.
Safe & Encrypted: The entire ad44 Platform is protected by 256-bit SSL encryption. Every transaction — from bKash deposits to Nagad withdrawals — is secured end-to-end, keeping your financial data private and protected at all times.
Take Control with ad44's Safety Tools
ad44 provides a full set of responsible gaming tools that you can activate or adjust at any time from your account settings or by contacting our support team.
Deposit Limits
Set a daily, weekly, or monthly cap on the total amount you can deposit into your ad44 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 7-day cooling-off period to prevent impulsive decisions.
Available NowLoss Limits
Define the maximum amount you are willing to lose over a given period. When your net losses reach the threshold you have set — whether daily, weekly, or monthly — your account will be temporarily restricted from placing further bets until the limit period refreshes.
Available NowSession Time Limits
Set a maximum duration for each individual gaming session. Once your session limit is reached, ad44 will display a clear notification and automatically log you out, giving you the opportunity to step away, take a break, and return with a fresh perspective.
Available NowTime-Out / Cool-Off
If you feel you need a short break from gambling, you can apply a time-out to your ad44 account for a period of 24 hours, 7 days, 30 days, or a custom duration up to 6 weeks. During a time-out, your account remains open but all betting, deposits, and game access are suspended.
Self-ActivatableSelf-Exclusion
For players who feel they need a longer or permanent break, self-exclusion closes your account for a minimum period of 6 months, up to 5 years or permanently. Once self-exclusion is active, it cannot be reversed during the chosen period. All marketing communications will also be stopped immediately.
Permanent OptionReality Checks
Enable on-screen reality check reminders that appear at regular intervals (every 30, 60, or 90 minutes) during your gaming session. Each reminder displays your current session duration, total bets placed, and net result, helping you stay aware of how much time and money you have spent.
ConfigurableHow to Activate These Tools: All responsible gaming tools are available directly in your ad44 account settings under the "Responsible Gaming" tab. Alternatively, you can email [email protected] and our team will apply any limit, time-out, or self-exclusion request on your behalf within one business day. Requests to lower limits or activate self-exclusion are always processed with priority.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may indicate that gambling is becoming harmful. If several of these apply to you, we strongly encourage you to use ad44's self-exclusion tools or to seek professional help.
Chasing losses: Continuing to gamble in an attempt to win back money that has already been lost, often with escalating bet sizes.
Gambling beyond your means: Spending money on gambling that is needed for essential expenses such as rent, food, household bills, or family needs.
Inability to stop: Repeatedly failing to stop gambling when you intended to, or feeling restless and irritable when you try to cut back.
Concealing your gambling: Hiding the extent of your gambling activity from family, friends, or colleagues, or lying about losses.
Borrowing to gamble: Taking out loans, borrowing from friends or family, or using credit cards specifically to fund gambling activity.
Neglecting responsibilities: Missing work, study, or family commitments because of time spent gambling, or because of the emotional distress gambling has caused.
Using gambling as an escape: Turning to gambling as the primary way of coping with stress, anxiety, depression, loneliness, or other difficult emotions.
Are You Gambling Safely?
Answer the following questions honestly. If you answer "yes" to two or more, we encourage you to consider using our responsible gaming tools or contacting our support team for a confidential conversation.
Quick Self-Check
Take a moment to reflect honestly on your recent gambling behaviour.
Have you ever spent more money on gambling than you originally planned to in a single session?
Have you ever continued gambling in order to try to win back money you had already lost?
Have you ever felt anxious, irritable, or unhappy when you were not able to gamble?
Have you ever kept the amount of money or time you spend gambling a secret from someone close to you?
Have you ever borrowed money or sold possessions in order to fund your gambling?
Has gambling ever caused you to miss work, study, important family events, or other commitments?
Have you ever felt that gambling is the only thing that makes you feel better when you are stressed or upset?
How to Self-Exclude from ad44
Requesting self-exclusion is straightforward. You can do it yourself in your account settings, or our support team can process it for you immediately. Once submitted, self-exclusion is applied within one hour during business hours and within four hours outside business hours (Bangladesh Standard Time, UTC+6).
Please Note: Self-exclusion is a serious commitment. Once your chosen self-exclusion period is active, it cannot be shortened or reversed under any circumstances. This is by design — it ensures that the tool is genuinely protective rather than just decorative.
Marketing Stop: When you self-exclude, all promotional emails, SMS messages, and bonus notifications from ad44 are stopped automatically and permanently for the duration of the exclusion period.
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1
Log In to Your ad44 Account
Access your account at ad44.io using your registered username and password. If you are concerned about your gambling and do not want to risk playing while navigating the settings, contact our support team directly at [email protected] to handle the process for you.
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2
Go to Account Settings
Click on your account avatar or username in the top-right corner of the Platform to open the account menu. Select "Settings" and then navigate to the "Responsible Gaming" tab within your account dashboard.
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3
Select Self-Exclusion
Within the Responsible Gaming tab, select the "Self-Exclusion" option. You will be presented with a choice of exclusion periods: 6 months, 1 year, 2 years, 5 years, or permanent (indefinite). Choose the period that best reflects your situation.
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4
Confirm Your Request
Review the self-exclusion terms, including the confirmation that the period is irreversible. Tick the acknowledgement checkbox and submit the request. You will receive a confirmation email to your registered address within 15 minutes.
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Your Account Is Restricted
Once confirmed, your account is restricted immediately. All active bets will be settled according to their natural outcome, and any withdrawable balance will be returned to your designated payment method (bKash, Nagad, Rocket, or Upay) within 3 business days.
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6
Seek Additional Support
Self-exclusion from ad44 is a strong first step. We also encourage you to reach out to professional counselling services if you feel you need ongoing support managing problem gambling. Our support team can point you in the right direction — simply email [email protected].
Guidelines for Healthy Gambling
Following these guidelines will help you keep gambling enjoyable, manageable, and within safe boundaries — so that it stays a form of entertainment rather than a source of stress.
Set a Fixed Budget
Before every session, decide exactly how much money you are comfortable spending — and treat that amount as the cost of your entertainment, not as an investment. Never gamble with money you cannot afford to lose, and never dip into funds set aside for rent, food, or family expenses.
Set a Time Limit
Decide how long you will play before you start, and stick to it. Use ad44's session time limit feature to enforce this automatically. Taking regular breaks — even a 10-minute walk during a long cricket betting session — helps maintain perspective and prevents fatigue-driven decisions.
Play for Fun, Not Profit
Treat gambling as a leisure activity, not a financial strategy. The house edge means that over time, the odds favour the platform. Wins are a bonus — not a reliable income source. If you find yourself thinking of gambling as a way to make money, that is a signal to step back and reassess.
Never Chase Losses
Chasing losses is one of the most dangerous patterns in gambling. If you have reached your budget for the day, stop — regardless of whether you are up or down. No single session will "make everything right". A clear head and a fresh start tomorrow is always the better choice.
Talk to Someone You Trust
If you are worried about your gambling habits, talking to a trusted friend, family member, or professional can make a significant difference. You do not need to face it alone. The people in your life want to support you, and reaching out is always a sign of strength, not weakness.
Never Gamble Under Influence
Alcohol, substances, or severe emotional distress significantly impair judgment and self-control. Never place bets when you are intoxicated, emotionally overwhelmed, or under unusual financial pressure. These are the conditions most likely to lead to decisions you will regret.
Our Support Team Is Here for You
If you are concerned about your gambling behaviour — or concerned about someone you care about — please reach out to the ad44 support team. All responsible gaming enquiries are handled with complete confidentiality. Our team is trained to assist players who are struggling and can help you activate any of the safety tools described on this page, provide guidance on next steps, or simply listen without judgment.
We serve players across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar. No matter where you are, help is only one email away.
Contact & Response Times
Play Responsibly with ad44
Explore our games within safe limits, read our FAQ for more guidance, or log in to your account to configure your responsible gaming settings today.